Before ordering a Vaporizer, we recommend doing extensive research about the product you intend to purchase. Any return or exchange must be unused, and in a brand new condition. If you would like any advice or information about a product before making a purchase, please feel free to contact us. We will be happy to help you find the perfect vaporizer for your needs.
Requirements for a refund or exchange: Item must be in original, brand new condition. Item must be shipped back within 14 days of the original delivery date. Returns must include a Return Authorization (RA) number which will be generated for your package. RA number can be acquired by emailing our support. All shipping costs associated with returning the items are paid by the buyer.
Note: Aromatic Vapes reserves the right to refuse or deny any return and may request additional information as a condition of the return. We are not responsible for any product/s sent without an RA number or sent directly to the manufacturer without contacting us.